Privacy Policy

Information Practices

For eligible requests, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. Where applicable, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Google Advertising and Measurement

For eligible requests, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. In keeping with our published standards, advertising partners, including Google, may process identifiers for measurement and relevant advertising under applicable requirements and their published controls.

Consumer Privacy Rights

For eligible requests, although we do not exchange personal information for money, some advertising activity can qualify as sale, sharing, or targeted advertising under CCPA/CPRA and related laws. In practical terms, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. For clarity, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Data Categories and Uses

To keep expectations transparent, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. For eligible requests, we use information to operate the store, process payment and delivery, support customers, prevent fraud, maintain security, meet legal obligations, and improve performance.

Data Stewardship

Under this standard, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. Under this standard, appropriate safeguards help protect information, although absolute security cannot be promised for network transmission or storage. For clarity, children under 13 are not the intended audience, and consumers may send privacy requests using the contact information provided below.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Physical and return address: 1394 N Leverett Ave, Fayetteville, Arkansas 72703, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: Support@hexclpln.shop
Phone: (501) 338-5196